ETIQUETTE & GUIDELINES

STUDIO POLICIES

YTB is a community of like-minded yogis. EVERY.BODY. BELONGS To ensure we all have a safe, peaceful, and positive environment, we ask that you are respectful of your fellow practitioners, our staff, and space.

Any aggressive, disruptive or sexually suggestive behavior will not be tolerated.

Please note that our studios do not accept cash.

CHECK-IN POLICY:

Our doors will open and sign-in will starts a half hour before every class.

  • Please sign in at the front desk. {because of COVID, we ask that you please keep your mask on, and check your temperature}

  • New students, make sure to be at the studio at least 15 minutes before the start of the class. It's important that we check in with you, this is for your safety and to make your experience with us is enjoyable and rewarding.

  • If you are a regular please try to be in the room before the start of the class. We may not be able to accommodate you once the class has started.

  • Our front is locked at the start of the class.

Please note, if you’ve booked online and have not checked in 5 minutes prior to class start time, your spot maybe be given to a fellow yogi on the waitlist.

CANCELLATIONS

Single Class, Class Packs, and Monthly Memberships

You can cancel your class online or on the Karmasoft app up to 2 hours before class.

Please note that we do not accept phone or email cancellations.

You must cancel your class more than 2 hours in advance, the class will be returned to your account for use at a future date.

You will not be able to cancel less than 2 hours before your class. In this case, you will be considered a NO-SHOW. Your class package will automatically get deducted one class.

Unlimited Memberships:

A $30 no-show fee will be charged if you booked online and do not cancel via the Karmasoft app {iOS or Android} or website within the 2-hour window.

RETURN & REFUND POLICY:

We do NOT offer refunds on any Single Classes, Class Card Packages, Unlimited Memberships, Workshops, or apparel and merchandise.

ETIQUETTE

Be on time:

As instructors, we work hard to respect our clients’ schedules by starting and ending classes on time. Arriving late can disrupt the focus of both participants and teachers. However, we do realize that trains run late, and things happen. With this in mind, our studio policy is that if there is ample space in the room, you may enter in between postures up until the end of the second set of pranayama breathing (in a Traditional Hot Yoga class) and within 7 minutes of the start time in any of our other classes. If the class is full and would require people to re-adjust their mats, you may be asked to come for another class. Please keep in mind that this is also for your own benefit. If you arrive too late for class it can also be unsafe for you, as the rest of the class may be moving into postures or exercises that your body is not warmed up for yet.

Try not to leave early
We understand there are times when you may need to leave class early, whether to jump in the shower to get ready for work or run off to a meeting. If you know you need to leave class early, please let the instructor know before the class begins and try your best to set up near the door for an easy exit. We also highly recommend that you allow yourself 2 minutes of savasana before you leave. This final relaxation is an important part of the class where your body is able to reap all the benefits of the class and we would hate for you to miss out!

Be Respectful
Please do your best to place your mat in a neat row to make space for other yogis around you. If this is not your first time, please help us out by filling in the front row first. This helps people behind you to know where to set up. If you’re in a busy class, consider making room for others walking in. We have set capacity levels at each studio and we want to make sure there is room for everyone in a well-spaced-out manner. Refrain from entering or exiting the yoga room while others are in a posture. Be mindful about your belongings around your mat, especially your water bottle, making sure it is not blocking someone’s vision in the mirror when practicing floor postures/exercises.

EVERY.BODY.BELONGS
Many people think of the studio as an escape from the hectic city we live in. It’s a space for quiet and relaxation. While we do allow quiet talking in the studio before class begins, please keep the volume low for those wishing to relax and even meditate. Please keep all cell phones or any electronics in your locker. In final relaxation at the end of classes, please avoid talking until you are outside of the studio space. Fold your mat and towel up neatly to avoid sweat landing on others still in savasana and walk softly out of the room. Observe silence in the yoga room during the final savasana. This might be the only time of the day that many people have silence and tranquility and we want them to enjoy it completely.

OTHER ETIQUETTE TIPS

  • Please remove your shoes when you arrive.

  • Foods, bars, snacks are not permitted in the yoga room. Save your bars, snacks for after class.

  • Instructors cannot adequately address your comment or question while teaching, please share it after class.

  • No cell phones in the yoga room.

No Photos and/or phone/video calls in the locker rooms. Please make your call at the lobby or prior to entering the studio.

  • Glass bottles are not permitted.

Yoga Tribe Brooklyn is not responsible for any items left at the studio.

If you are not feeling well, please take some time off to recover, do not take class. We all have to do our part to keep from spreading anything to our fellow practitioners.

Minor policy

The studio is not a place for very young children, If you bring your child with you, the child must be at least 12 years old to be left in the lobby unattended.

Minors must be at least 12 years old to take class.

Minors 15 years and under must take class with their parent or guardian.